Privacy Policy

Discover how LWE Enterprise PLT handles personal data across our websites and services.

Effective from July 1, 2024

This Privacy Policy outlines our practices and guidelines regarding the collection, utilization, and disclosure of your information while utilizing our Service. It also informs you of your privacy rights and the legal protections available to you.

Your Personal Data is employed to enhance and deliver the Service. Your use of the Service constitutes your consent to the gathering and use of information as specified in this Privacy Policy.

Interpretation and Definitions

Intepretation

In this document, terms with the first letter capitalized are defined under specific conditions. These definitions apply equally, whether the terms are used in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

An “Account” refers to a distinct account established for your use to access our Service or certain aspects of our Service.
The term “Company” in this Agreement, also referred to as “We,” “Us,” or “Our,” denotes LWE Enterprise., located at No. 1, Jalan Eka, Horizon Hills, 79100 Johor Bahru, Johor. Malaysia.
“Cookies” refers to small text files stored on your computer, mobile device, or other devices by a website, which hold information about your website browsing history and have various applications.
“Country” in this context is Malaysia.
“Device” refers to any electronic device capable of accessing the Service, including but not limited to computers, cell phones, and digital tablets.
“Personal Data” encompasses any data about an individual who can be identified or is identifiable.
The term “Service” is used here to denote the Website.
A “Service Provider” is any natural or legal person who processes data on the Company’s behalf. This includes third-party organizations or individuals hired by the Company to support the Service, deliver the Service on the Company’s behalf, carry out services related to the Service, or help the Company understand how the Service is utilized.
“Third-party Social Media Service” indicates any social network site or website that allows a User to log in or create an account for using the Service.
“Usage Data” is data collected automatically, either generated by using the Service or from the infrastructure of the Service itself (for instance, the length of a page visit).
“Website” refers to the Company’s website, which can be accessed at https://www.lweeats.com/.
“You” represents the individual using or accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Personal Data

In the course of utilizing our Service, we may request you to furnish us with certain identifiable personal information that can be utilized for contact or identification purposes. This information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, including State, Province, ZIP/Postal code, and City

Usage Data

Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To deliver and sustain our Service, which includes monitoring its usage.
To oversee your Account: managing your registration as a Service user, where your Personal Data enables access to the Service’s diverse functionalities as a registered user.
For contractual performance: facilitating the creation, adherence, and execution of the purchase agreement for the products, items, or services you have acquired, or any other contract formed with us through the Service.
For communication: Contacting you through email, phone calls, SMS, or other similar electronic communication methods, like mobile app push notifications, about updates or informational messages related to the functionalities, products, or services you’ve engaged with, including necessary or relevant security updates.
To offer updates and promotions: Providing you with news, special offers, and general information about other goods, services, and events we offer, similar to those you have previously purchased or shown interest in, unless you have chosen not to receive such information.
To handle your inquiries: Addressing and managing the requests you submit to us.
In business transfers: Your information might be used in evaluating or conducting a business transaction such as a merger, divestiture, restructuring, reorganization, dissolution, or a sale or transfer of some or all of our assets, in scenarios like bankruptcy, liquidation, or similar proceedings, where Personal Data about our Service users is among the transferred assets.
For additional purposes: Your information could be utilized for other reasons, such as data analysis, identifying usage trends, evaluating the efficacy of our promotional campaigns, and to enhance our Service, products, services, marketing, and your overall experience.

We may share your personal information in the following situations:

During business transactions: In the event of a merger, sale of company assets, financing, or acquisition of all or part of our business by another company, your personal information may be shared or transferred.
With Affiliates: We may share your information with our affiliates, ensuring they adhere to this Privacy Policy. Affiliates encompass our parent company, subsidiaries, joint venture partners, or other companies under our control or with common control.
With business partners: We might share your information with our business partners to provide you with specific products, services, or promotions.
To Authorities: Upon request, we may share your personal information with authorities for legal compliance, regulatory requirements, or in response to valid requests for such information.
With your consent: We may disclose your personal information for any other purpose with your agreement.

Retention of Your Personal Data

The Company will retain your Personal Data solely for the duration necessary to fulfill the objectives outlined in this Privacy Policy. We will maintain and utilize your Personal Data as needed to meet our legal responsibilities (such as retaining your data in accordance with applicable laws), settle disputes, and enforce our legal agreements and policies.

Additionally, the Company will preserve Usage Data for internal analytical purposes. Generally, Usage Data is kept for a shorter timeframe, unless it’s being used to enhance security or the functionality of our Service, or if there is a legal requirement to keep this data for extended periods.

Transfer of Your Personal Data

Your data, including Personal Data, is processed at the Company’s operating locations and in any places where the involved processing parties operate. This means your information may be transferred to and stored on computers outside your state, province, country, or other governmental area, where data protection laws may vary from those in your jurisdiction.

By consenting to this Privacy Policy and then submitting such information, you are agreeing to this transfer.

The Company commits to taking all reasonable measures to ensure that your data is securely handled and in line with this Privacy Policy. We assure that no transfer of your Personal Data will occur to an organization or country lacking sufficient safeguards, including the security of your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

We place great importance on the security of your Personal Data. However, it’s important to note that no internet transmission method or electronic storage system is completely secure. Although we are committed to employing commercially reasonable methods to safeguard your Personal Data, absolute security cannot be guaranteed.

Children’s Privacy

Our Service is not intended for individuals below the age of 13. We do not deliberately gather personally identifiable information from children under 13. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please reach out to us. Should we discover that we have collected Personal Data from a child under 13 without parental consent verification, we will take steps to eliminate that information from our servers.

Additionally, if our processing of your information is based on consent and your country mandates parental consent, we may require consent from your parent before collecting and using your information.

Links to Other Websites

Our Service includes links to external websites not managed by us. By clicking on a third-party link, you will be redirected to that third party’s website. We highly recommend that you examine the Privacy Policy of each website you visit.

Please be aware that we do not have authority over, and are not responsible for, the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

Periodically, we may revise our Privacy Policy. Any updates will be communicated by publishing the revised policy on this page.

We will inform you through email and/or a noticeable announcement on our Service before the change takes effect, and we will also update the “Last updated” date at the top of this Privacy Policy.

It is recommended that you regularly review this Privacy Policy for any modifications. The amendments become effective once they are made available on this page.

By email: [email protected]
By visiting this page on our website: https://www.lweeats.com/contact-us/